jli Privacy Policy

This privacy policy applies to all services, platforms and websites of jli. When you register, log in or use any service on jli, you are considered to have automatically accepted the terms of this policy.

This document is consistent with and forms an integral part of our Terms and Conditions. Together, both documents form the overall framework of your relationship with jli. We recommend reading both documents carefully before you start using the service.

If any changes are made to this policy, we will post a notice on the website and the "Last Updated" date on this page will be changed. If you continue using the service after the changes, you will be considered to have accepted the updated policy.

jli collects only the information necessary for the proper operation of the service. This information falls into two main categories:

2.1 Information Provided Directly

When you register or make a transaction, the following information is collected:

• Full name and date of birth (for age verification — the service is for users aged 21 and above)
• Mobile number and email address
• Username and password chosen by the user
• Mobile banking details for deposits and withdrawals (bKash, Nagad, Rocket)
• Documents submitted for identity verification

2.2 Automatically Collected Information

Certain technical information is collected automatically while you use the service:

• IP address and device type
• Browser information and operating system
• Session duration and page browsing history
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity records

Collected information is used for the specific purposes listed below. jli never uses your information for any purpose beyond these.

3.1 Account Management

Information is used to create, verify and keep your account secure. This includes login verification, password recovery and protection against suspicious activity.

3.2 Financial Transaction Processing

Information is used to complete deposits and withdrawals and to verify the minimum deposit limit of ৳500 and the minimum withdrawal limit of ৳800. Withdrawals are generally completed within 10 to 45 minutes.

3.3 Service Improvement and Communication

Information is used to analyse your preferences to improve the quality of the service and to keep you informed about important matters. Our customer service team provides support in Bengali and English 24/7.

3.4 Ensuring Responsible Gaming

In accordance with our Responsible Gaming guidelines, information is analysed to monitor users' gaming behaviour and identify the risk of excessive play. This is solely for the protection of the user.

jli uses industry-standard technology to keep your information secure. SSL (Secure Socket Layer) encryption protects all data transfers, and our servers are protected by advanced firewalls.

4.1 Data Retention Period

All information is retained while the account is active. Even after an account is closed, certain information may be retained for a defined period due to legal obligations and the need to maintain financial records.

4.2 Technical Security Measures

• SSL/TLS encryption during transmission
• Encryption layer for stored data
• Two-factor authentication (OTP verification)
• Regular security testing and audits
• Controlled access limited to authorised staff

However, no system on the internet is completely impenetrable. We ensure the highest level of protection, but in the event of any technical breach, we will notify users in a timely manner.

jli does not sell your personal information or transfer it to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Information necessary for the provision of services may be shared with payment processors (bKash, Nagad, Rocket), game providers and technology service providers. These entities may use the information only for the specified service.

5.2 Legal Obligations

Information may be provided in accordance with applicable law upon receipt of a lawful request from law enforcement agencies, a court order or a directive from a relevant authority.

5.3 Fraud Prevention

If account fraud, money laundering or other illegal activity is suspected, necessary information may be shared with the relevant authorities.

Cookies are used on the jli website to improve your browsing experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions and security.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Analyse site usage to improve the service.

6.2 Cookie Control

You can disable cookies from your browser settings. However, this may limit some functionality of the site and affect the login experience.

Every user of jli has the following rights regarding their own information:

• Right to Access: If you want to know what information we hold about you, you can make a request through the support team.
• Right to Rectification: If any of your information is incorrect, you can apply to have it corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted, although some information may need to be retained due to legal obligations.
• Right to Object to Processing: You can object to the processing of your information for specific purposes.
• Right to Data Portability: You can request a copy of your information in a machine-readable format.

To exercise these rights, please contact our customer service. Any request will be processed within a reasonable time.

All services of jli are intended only for users aged 21 and above (21+). We do not intentionally collect information from any minor.

If a user registers with a false age and is later found out during verification, their account will be closed immediately and the collected information will be deleted. If a parent suspects that their child has opened an account, they can notify our support team immediately.

jli is an international platform. Your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that the data protection standards are consistent with this privacy policy.

Through agreements with third-party service providers, it is ensured that your information is properly protected at all times.

If you have any questions or complaints about this privacy policy, please contact us. jli's customer service team is available 24 hours a day, 7 days a week via live chat and email to assist you in Bengali and English.

Our email address for privacy policy enquiries:

To learn more about our services, rules or other matters, visit the Frequently Asked Questions (FAQ) section — you will find answers to many common questions there.

jli reserves the right to update this privacy policy at any time. In the case of significant changes, you will be informed via your registered email or through a notice on the website.

Continuing to use the service after a policy change means you have accepted the revised policy. However, for major changes, your active consent may be required.

If any part of this policy conflicts with the values and identity of jli as described on our About Us page, the most recently updated version of this policy will apply.